Covid 19 prevention policy

Things are going to work a little differently under Alert Level 3. Please read below for further details on how we will be operating.

Our premises will remain closed to customers under Covid-19 Alert Level 3.

 We encourage ordering through our website or by email (Orders can be placed by phone, but please note that phone contact may be limited during these times).

All orders will be delivered contactless, so will be left by front doors unless overwise requested.

All orders must contain a contact phone number(preferably mobile) for the recipient so we can text or phone once delivery is made

We will be keeping records of all incoming stock and outgoing deliveries to help with contact tracing 

We will endeavour to make all deliveries ourselves please note that where a courier service is needed, the service may take longer than usual, so please take that into consideration when placing your orders.

Earthbloom will practice appropriate hygiene arrangements as recommended by the Ministry of Health. Staff will adhere to physical distancing rules and work area surfaces will be wiped down and sanitised regularly throughout the day. Staff will be maintaining good hygiene, including hand hygiene and good cough/sneeze etiquette. No one other than staff members are allowed into our building.

We will endeavour to supply your orders in full and in a timely manner as supplies maybe limited but please bear with us as we navigate the difficulties of operating under the restrictions of Alert Level 3.